Prepared for Acadiana Renal Physicians · 2026 Strategy Review · Confidential
Nephrology Service Line Optimization · Prepared for Acadiana Renal Physicians

A Scalable, Profitable Remote Care Service Line for Acadiana Renal Physicians

Ten physicians, three offices, and a Medicare panel where the nephrologists' patients carry an average risk score between 3.6 and 4.5, chronic kidney disease and hypertension at the ceiling CMS publishes to, and a third on Medicaid as well. The practice already runs a monthly, protocol-driven relationship with its dialysis patients. This is that discipline extended to the months between nephrology visits for everyone else: transitional care at discharge, remote blood-pressure and weight monitoring, and principal care management, staffed and run by CoachCare inside eClinicalWorks, with the practice keeping 42.6% of net reimbursement over 24 months.

$0
24-Month Net Reimbursement
$0
24-Month Net to the Practice
0%
24-Month Practice Margin
0
Unique Patients in Active Remote Care at Month 24

Year 1 margin 40.5%, Year 2 43.6%. Enrollment begins in month 1; month 1 runs −$5,495 while setup posts against a small census, and the practice is positive from month 2 onward. The headline is 593 unique patients; the enrollment chart shows 906 active program enrollments, because a patient on both programs is one patient and two enrollments.

Where the Practice Is Today

The Panel Already Looks Like a Kidney-Care Program. The Billing Does Not.

The practice's own CY2024 Medicare claims show one of the highest-acuity panels a specialty group can carry, a monthly management habit already in place for its sickest patients, and a precise line where that habit stops.

✓ The panel is the argument

Risk score 3.11 across the practice, 3.6–4.5 for the nephrologists

$2.46M of Medicare allowed across 17 billing clinicians in CY2024, against a national average risk of 1.00. Chronic kidney disease and hypertension both report at 75%, the ceiling CMS publishes to; diabetes 60–69%; heart failure 45–67%. 32% of the panel is dual-eligible. About 1,400 established patients were seen for a follow-up office visit in the year.

✓ Monthly management is already a habit

About 400 dialysis patients on monthly capitation

Every in-center dialysis patient is seen on a fixed cadence, documented against a protocol and billed once a month under the ESRD monthly codes. Six clinicians also coded the G2211 longitudinal-complexity add-on on 810 patients. The practice already runs a monthly, protocol-driven relationship with its highest-risk patients. It stops at the dialysis chair.

The gap

No RPM. No care management. Fifteen TCM cases.

99453, 99454, 99457, 99458, 99490, 99424–99427 are absent from the CY2024 claims for every clinician: no program at meaningful scale. Transitional care management was billed for 15 patients by one clinician. On a panel where three in four patients carry chronic kidney disease, none of the monthly management work between quarterly visits is being billed.

The extension, in one sentence: the monthly, protocol-driven attention the 400 dialysis patients already receive is exactly what the roughly 1,400 established patients with stage 3b–5 kidney disease and resistant hypertension need in the months between visits, and it is where progression to dialysis is decided. The practice has no mandatory CMS model exposure today, which makes the timing pure upside, and the program produces the evidence every kidney model scores on.
The Discharge Cohort

Half the Practice's Medicare Revenue Is Earned Inside a Hospital. Fifteen Discharges Were Followed.

Subsequent hospital care alone ran 8,503 services across 2,606 patients in CY2024, and inpatient work is about 48% of everything the practice bills to Medicare. The practice's physicians round at four hospitals. Each of those patients leaves the building at some point, and in CY2024 the transitional-care codes followed 15 of them.

The thirty days after a kidney patient's discharge are where the next admission is decided: a fluid gain of three pounds in a day, a potassium that drifts on a new diuretic, a blood pressure that never settled. That window is what this service line is built around: contact within two business days, a visit inside 7 or 14 days, a cuff and a scale transmitting daily, and a nurse who sees the weight move on Tuesday and reaches the nephrologist before Friday. Transitional care pays $205.94 and $279.41 per discharge at this locality, and it is not in the forecast below.

Where the CY2024 Medicare work sitsShare of allowedWhat follows it today
Hospital care (initial, subsequent, discharge day, inpatient dialysis)48%15 transitional-care episodes
Dialysis monthly capitation (in-center and home)28%A monthly protocol, already run
Office visits (new and established)13%The next quarterly visit

CY2024 Medicare Physician & Other Practitioners file, the practice's 17 billing clinicians. Shares are of Medicare allowed amounts; the remainder is nursing-facility care, procedures and other services.

The Second Ledger · Context

The Kidney Models Are Being Redrawn. The Entry Ticket Is Not.

The ESRD Treatment Choices model that covered the Lafayette hospital referral region ended on December 31, 2025. The Kidney Care Choices model runs through 2027, and CMS has said it is designing a successor. Two independent nephrology groups in the region already sit inside a kidney care entity. Acadiana Renal Physicians participates in none of these today, and nothing on this page assumes it will. Every one of those doors asks for the same four things: a consented longitudinal panel, documented monthly care management, continuous physiologic data, and a working readmission-prevention loop. This service line builds all four under fee-for-service, before any deadline exists.

60

Hospitalizations avoided over 24 months

At the model's generic 20% annual admission rate. A stage 3b–5 kidney panel with heart failure in half its patients admits well above that; at 40% the figure is about 120.

$896K

Acute-care spend that never occurs

At $15,000 per admission. None of it is in the Value Analysis below, which prices the fee-for-service codes only. Under any total-cost arrangement, this is the number that is scored.

Optimal starts

What the between-visit layer changes clinically

Volume and blood-pressure control between visits slows progression, and a patient whose decline is watched monthly reaches dialysis with an access placed and a modality chosen rather than through the emergency department. That is the outcome every kidney model, current or next, pays on.

The Service Line

One Pathway, From Discharge to Steady State

Three billing families, one clinical workflow, one care team. A patient enters wherever they are, coming out of the hospital, newly uncontrolled, or overdue for real between-visit management, and stays on the same pathway until the next nephrology visit and beyond.

The Stack: TCM → RPM → PCM
  • TCMTransitional Care Management (99495 / 99496) at every discharge from the four hospitals the practice rounds at: contact within two business days, the visit within 7 or 14 days, medications and diuretics reconciled. At this locality the codes pay $205.94 and $279.41. Not in the forecast below; it is the fastest first dollar.
  • RPMCellular blood pressure cuff and scale, readings reviewed daily by a named care manager: blood pressure for the resistant-hypertension and CKD cohorts, weight for volume. The CY2026 codes 99445 and 99470 make the first two weeks after discharge billable on their own; in this forecast they carry about $135,000, revenue that did not exist under the CY2025 schedule.
  • PCMPrincipal Care Management (99426 / 99427) is the monthly care-management code for a patient whose care centers on one serious condition, which is what a stage 3b–5 kidney patient under a nephrologist is. Paired with RPM on the same patient, billable by the specialty group without a primary-care panel, and separate from the dialysis monthly codes.
Who Does the Work
  • EngineEnrollment outreach, cellular devices, 24/7 alert triage, nurse follow-up, documentation and billing-ready claims, operated by CoachCare and governed by the practice's nephrologists under one protocol.
  • StaffingCoachCare places a funded on-site enrollment specialist in the practice and supplies the care-management team behind the monthly time. The physicians order, oversee and bill; the recurring labor sits on CoachCare's payroll. Embedded in the fee, never deducted from the practice's margin. At month 24 the census needs about 4 care managers at 165 patients each, none on the practice's payroll.
  • Payer mixAbout 42% of Medicare beneficiaries in Lafayette Parish are in Medicare Advantage, and roughly half in the surrounding parishes. Plans must reimburse at least the Medicare rate for these code families; that is a floor, and individual contracts set their own terms. The forecast is priced at the Medicare rate throughout.

The CY2026 Billing Stack at the Practice's Locality

Novitas, Louisiana locality 99, the rates all three offices resolve to.

CodeWhat it coversCY2026 rateCadence
99496Transitional care management, high complexity, face-to-face within 7 days$279.41Once per discharge
99495Transitional care management, moderate complexity, within 14 days$205.94Once per discharge
99453Remote monitoring, patient set-up and education$19.26Once per episode
99445Device supply, 2–15 days of readings (new for CY2026)$46.14Short window
99454Device supply, 30 days of readings$46.14Monthly
99470Monitoring management, 10–19 minutes (new for CY2026)$24.30Monthly
99457Monitoring treatment management, first 20 minutes$48.26Monthly
99458Monitoring treatment management, each additional 20 minutes$39.09Monthly
99426Principal care management, clinical staff, first 30 minutes$64.02Monthly
99427Principal care management, each additional 30 minutes$50.74Monthly

CY2026 Physician Fee Schedule non-facility amounts for ZIP 70506 (Novitas, Louisiana locality 99), the basis the Value Analysis below is priced on.

Integration

Built Into the eClinicalWorks Workflow

The practice already meets patients on healow, eClinicalWorks' patient platform. CoachCare integrates natively with eClinicalWorks. Enrollment flags and orders leave the chart; vitals, care documentation, enrollment status and billing-ready claims come back into it. Clinicians stay in the chart they already use, and the practice's biller does not learn a new claim path.

eClinicalWorks The practice's chart, all three offices One chart per patient Enrollment flags by service Orders and referrals Patient portal Practice billing CoachCare Remote care platform + care team Cellular BP cuffs & scales 24/7 monitoring Care managers, ~165:1 On-site enrollment specialist Billing engine FROM THE PRACTICE Enrollment flags and orders by service Patient health history BACK TO THE PRACTICE Integrated vital reports and alert dispositions Evidence of care, vitals and care plan, monthly Real-time enrollment status Claims created automatically, every patient, every month Clinicians stay in the chart they already use; the program lives alongside it

Integrated enrollment

Enrollment flags and ordering by service inside the eCW workflow; the on-site specialist works the list, and patients begin receiving services within days.

Documents in the chart

Evidence of care, vitals and care plans attach to the patient's chart monthly, which is what makes the time-based claim defensible under audit.

Automated claims

The CoachCare billing engine creates the claim for every enrolled patient every month, removing the manual claim step the practice's billing manager would otherwise carry.

Integration setup for eClinicalWorks runs $4,000 one time, with a $150 monthly interface fee and $1.50 per enrolled patient per month. Those figures are carried in the financial summary below; the integration scope is confirmed with the practice in contracting.

Clinical Governance & Escalation

Every Reading Runs Through One Escalation Engine

The Value Analysis shows the program pays. This is the part that says it is safe, and that ten physicians see signal rather than a thousand readings a day.

Reading arrivesCellular device transmits; the value is checked against the patient's individual thresholds.
→
Critical value?Escalates immediately, regardless of symptoms. Everything else goes to a retake and a symptom check first.
→
Trend defined objectivelyThree readings at least an hour apart for blood pressure, or a weight gain of three pounds in a day or five in a week for volume.
→
Unreachable patientVoicemail plus scheduled callback; a critical value or a confirmed trend escalates anyway.
→
DocumentedVital, findings, method, contact, outcome and follow-up, written to the eCW chart every time.
Emergent

911 with the patient on the line

Chest pain, new shortness of breath, stroke signs, syncope, sudden swelling, a blood pressure at crisis level. CoachCare's urgent and emergent policy supersedes any practice-specific preference. If the patient refuses, the clinic is notified; otherwise CoachCare activates 911.

Non-critical

To a named member of the practice

Out-of-range but not emergent findings route to the clinician or nurse the practice designates in the charter, with the readings, the symptom check and the recommended next step attached.

Stable, resolved

FYI in the record

A retake that lands in range and a clean symptom check closes the loop with a chart note and nothing else. The nephrologist's inbox is reserved for what needs a decision.

Continuity

Re-escalation on a fixed cadence

An unreachable patient is re-attempted on a schedule, the practice is notified at every decision point, and a patient who stops transmitting is worked before a billing month is lost.

The Post-Discharge Cadence

Any emergency visit or hospitalization in the preceding 60 days triggers three touches inside two weeks, and when the patient was admitted it is also the TCM episode. That cadence, on this panel, is where the modeled 60 avoided hospitalizations over 24 months come from.

Day 1–2

Reach the patient, reconcile medications and diuretics against the discharge instructions, confirm the cuff and scale are transmitting.

Day 5–8

Weight and blood-pressure trend reviewed, diuretic plan and lab timing confirmed, follow-up appointment confirmed with the practice.

Day 12–14

Close the episode or extend it; anything trending is escalated through the engine above.

CoachCare Value Analysis · Modeled for Acadiana Renal Physicians

The Value Analysis

A 24-month forecast for the RPM + PCM stack: 1,750 Medicare patients in scope for Year 1 out of an estimated panel of 1,750, sized from the practice's own CY2024 established-visit beneficiaries and the Medicare Advantage share of Lafayette Parish. 11 referring clinicians, one CoachCare-funded on-site enrollment specialist, Louisiana locality 99 rates and the eClinicalWorks integration. Transitional care and the dialysis monthly codes are not in these numbers.

Active Program Enrollments by Program

Monthly active enrollments (services, not patients), net of attrition. Remote monitoring reaches its ceiling of 460 in month 9; principal care management reaches 446 in month 21.

Monthly Economics: Reimbursement, Fees, Net to the Practice

Net reimbursement after denials and coinsurance bad debt versus CoachCare fees. Month 1 absorbs the one-time setup; net to the practice is positive from month 2 onward.

24-Month Net Reimbursement Mix

$1.33M across the RPM + PCM stack. Remote monitoring carries the larger share, which is what a kidney and hypertension panel on daily cuffs and scales should produce.

The Financial Summary

ProgramNet reimbursementCoachCare feesNet to practice
RPM: devices, data and management$803,018$454,657$348,361
PCM: principal care management$529,082$273,078$256,004
Implementation, eCW integration and outreach—$37,517−$37,517
24-month total$1,332,100$765,252$566,848
Enrollment outreach, care management and device logistics are CoachCare's expense: embedded in the fee, never a separate charge to the practice and never deducted from its margin.

24-month practice margin: 42.6% of net reimbursement (Year 1 40.5%, Year 2 43.6%).

Year 1 is $180,306 net to the practice on $444,715 of net reimbursement; Year 2 is $386,542 on $887,384. Month 1 is −$5,495 as the one-time setup lands ahead of the ramp; monthly net is positive from month 2 onward.

Scenario Explorer: Build Your Own Forecast

Adjust the assumptions and watch the 24-month forecast recompute live. This runs the same enrollment engine as the analysis above; at the default settings it reproduces the workbook exactly. The practice's own chart count is the first thing to plug in.
24-mo net reimbursement
$1.33M
24-mo net to the practice
$567K
Unique patients at month 24
593
Program enrollments at month 24
906
Hospitalizations avoided
~60
26,220

Billed Claims / Units

Recurring professional-fee volume over 24 months, generated inside eClinicalWorks.

94,116

Physiologic Readings

Blood pressure, heart rate and weight, a continuous picture of the panel between quarterly visits, triaged before a physician sees any of it.

~60

Hospitalizations Avoided

About $896K in acute-care cost that never gets spent, at $15,000 per admission. Under any future total-cost kidney arrangement, that is the number scored.

6.2

FTE-Years Absorbed

About 12,868 care-team hours of monitoring, outreach and documentation carried by the service line, not by the practice's staff.

Read the Plateau Correctly

Both Programs Reach Their Ceilings Inside the Forecast

The constraint here is the eligibility definition, not outreach capacity. Remote monitoring fills its pool in month 9 and principal care management in month 21; after that the census holds and the monthly economics flatten. Widen the eligible cohort, or confirm a larger one from the chart, and the forecast moves. Add enrollment capacity and the same ceiling is reached sooner.

ProgramEnrollment ceilingHow it is definedMonth 24
RPM4601,750 in scope × 75% eligible × 35% acceptance460
PCM4461,750 in scope × 85% eligible × 30% acceptance446
At month 24—Active program enrollments = 593 unique patients906

Eligibility is set for a nephrology Medicare cohort. Every point of eligibility or acceptance the practice's own chart data supports beyond these raises the ceiling, and the forecast, directly. Year 1 lands at 537 unique patients.

Enrollment staffing24-mo net reimbursementNet to practiceUnique, M24
Practice referrals only, no on-site specialist$883,518$364,568521
One CoachCare-funded on-site specialist (this forecast)$1,332,100$566,848593
Two specialists$1,519,776$653,056593
Three specialists$1,606,530$692,646593

The month-24 census is the same at one, two and three specialists, because the ceilings bind. The revenue still moves, because the same ceiling is reached months sooner and the extra patient-months are real. Without a funded specialist the practice's own referral flow reaches less than half the forecast.

The objection this answers: "our people will run this." The practice's nurse practitioners are a face-to-face and dialysis-unit throughput resource, fully deployed across three offices and the dialysis units. There is no slack clinical FTE for twenty minutes a month across 593 patients, and the row without a specialist shows what the practice's own outreach produces on its own.
Implementation

Chartered in 30 Days.
Enrolling by Day 45.

CoachCare operates as the service line's engine while the practice's nephrologists govern protocols and every clinical decision. Full-service delivery means launch needs no new hires, the eClinicalWorks integration is native, and the transitional-care path produces cash before any device ships.

The first 90 days, modeled: 29 active program enrollments by month 1, 76 by month 2, 141 by month 3, led by the stage 3b–5 and resistant-hypertension cohorts and the post-discharge list from all four hospitals.
The ask: a working session with the practice's physician owners, administrator and clinical leads to validate the cohort against the chart, confirm the clinician roster the forecast is built on, and set the go-live across the three offices.
Days 1–14

Charter and Cohort

Agree the escalation routing and who receives non-critical alerts. Pull the stage 3b–5, resistant-hypertension and post-discharge cohorts out of eClinicalWorks and confirm the enrollable list against the panel estimate in this analysis.

Days 15–30

Integration and Billing

Turn on the eCW integration, configure the time-capture and code mapping, and run a claims test on the transitional care management path first.

Days 31–45

Enrollment Specialist On Site

The funded specialist starts at the St. Mary and Ambassador Caffery offices, with New Iberia scheduled, working from the confirmed cohort list. Devices ship to enrolled patients. First readings arrive and the escalation engine goes live with the practice watching every route.

Month 3 onward

Steady State

The census builds toward the ceilings in the analysis. Blood-pressure control, volume management and post-discharge touches accumulate as retrievable reports, which is what any kidney model, current or next, will ask to see.

About CoachCare

The Experience to Get It Right

The service line on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 managed conditions for 500,000+ patients.

10,000+

Clinicians on the Platform

Providers running remote care programs on the CoachCare platform.

1,000+

Implementations

Programs implemented and operating in market.

5M+

Claims Generated

Care plan coding and billing that has produced over 5 million claims. The billing path is not an afterthought here; it is the part most remote-care programs get wrong.

100M+

Vitals Recorded

Over 100 million vitals recorded and 4 million+ care actions enabled.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS has proposed cutting the remote-monitoring device-supply codes for CY2027. The proposal is narrower than the headline. Here is what it does to the forecast on this page, priced at the Louisiana locality amounts the forecast itself uses rather than national averages.

01

What is actually in scope

The proposal reaches the remote-monitoring family only. Principal care management is not in it, and on this forecast PCM carries $529,082 of the $1,332,100 in 24-month net reimbursement. Its own amounts move by well under a point through the conversion factor, so $3,292 of the $77,097 total sits outside the remote-monitoring arm.

02

How CoachCare is preparing

Two contingencies are already in build. An unbundled arrangement, with the software platform, device logistics and program enablement priced separately, and an arrangement in which CoachCare manages the staffing while the practice owns the clinical program and the billing. Whichever way the final rule lands, the program does not have to be rebuilt.

03

Where this is heading

CMS's ACCESS Model points at the destination: remote care paid as a risk-based per-member-per-month amount, with half of each payment withheld and reconciled against outcome attainment. A practice that already runs its dialysis patients on a monthly protocol has the reporting habits such a payment rewards.

What it takes off this forecast

Three numbers, each smaller than the last, because each one sits on a larger base. Both bars are drawn on one shared dollar scale, so the red can be compared directly across them.

1
−20.6% on device supply, the headline code and the one the proposal cuts hardest (99454, $46.14 → $36.64 at the Louisiana locality 99 amount).
2
−9.2% on the remote-monitoring arm, because device supply is only 31% of what this forecast's billing mix puts through that program.
3
−5.8% on the whole service line, because remote monitoring is 60% of it and principal care management moves only −0.6%.
Remote monitoring alone
−9.2%$729,213 of $803,018
The whole service line
−5.8%$1,255,003 of $1,332,100

24-month net reimbursement, CY2026 final versus CY2027 proposed, every code repriced at Novitas Louisiana locality 99 amounts, non-facility, on this forecast's own billing mix. Enrollment, acceptance and mix held constant. This is the rate change alone.

The code families, side by side

National non-facility amounts from the proposed rule's Addendum B, so the movement can be read without a locality in the way. The repricing above uses Louisiana locality 99 amounts; the two bases do not reconcile to the dollar, by design.

In scope: remote monitoring
CodeWhat it pays forCY2026CY2027Change
99453Setup and patient education$21.71$20.03−7.7%
99445Device supply, 2–15 days$52.11$41.38−20.6%
99454Device supply, 16–30 days$52.11$41.38−20.6%
99457Treatment management, first 20 minutes$51.77$49.59−4.2%
99458Treatment management, each additional 20 minutes$41.42$40.39−2.5%
99470Treatment management, first 10 minutes$26.05$20.69−20.6%
Not in scope: principal care management
99426Principal care management, first 30 minutes (clinical staff)$67.80$67.00−1.2%
99427Principal care management, each additional 30 minutes$54.11$54.52+0.8%
99424Principal care management, first 30 minutes (physician)$87.51$84.40−3.6%
99425Principal care management, each additional 30 minutes (physician)$61.46$59.11−3.8%

The device-supply and short-treatment codes are held to a one-year maximum reduction by section 1848(c)(7) of the Act, which phases any decrease of 20 percent or more over two years. CY2027 is the capped year; the remainder of the crosswalk lands no earlier than CY2028.

None of this is final

The comment period on CMS-1848-P closed September 14, 2026. The final rule publishes in early November 2026 and takes effect January 1, 2027. CoachCare is leading advocacy on the remote-monitoring provisions and will rerun this forecast against the final rates the week they publish.

Why CoachCare for Acadiana Renal Physicians

Built for the Way This Practice Runs

Six reasons this partnership fits Acadiana Renal Physicians specifically, not remote care in general.

eClinicalWorks

We run inside the chart you already use

CoachCare integrates bi-directionally with eClinicalWorks: eligibility flags and orders leave the EHR, and discrete vitals, care documentation and claim-ready charges come back into it. One chart for the nephrologists, one workflow for the billing team, and no second system to learn to start.

Full service

The model that runs without hiring

Enrollment outreach, the care team, device logistics, 24/7 alert triage and billing preparation sit on CoachCare's payroll. The practice inherits a running program the month it turns on, at a 42.6% practice margin, with no hiring cycle. On-site enrollment is our expense — telephonic outreach converts about 8%, so we staff the clinic instead.

Governance

The practice stays in charge

Your nephrologists set the protocols, sign the care plans and make every clinical decision, and claims go out under the group's own entity and NPIs. CoachCare supplies the staff, devices, platform and billing preparation under that governance — the operating model an independent group keeps control of.

Payer mix

We work the payer mix on purpose

About 42% of Medicare beneficiaries in Lafayette Parish are in Medicare Advantage, and 32% of the practice's panel is dual-eligible. MA plans pay these code families at the Medicare rate as a floor, with terms set contract by contract, and dual-eligible patients owe no coinsurance, so enrollment leads with the care. The forecast is priced at the Medicare rate throughout.

Service line

One spine across the stages of kidney care

Chronic kidney disease and resistant hypertension carry the longitudinal monitoring, dialysis starts and hospital stays open transitional care management windows, and the whole panel documents monthly under principal care management. A risk score of 3.11 across the practice is exactly the population these codes are written for. One remote care service line covers all of it.

Aligned

Paid as you enroll — no capital, no lock-in

Fees are per active patient per month; there is no capital outlay and no payroll ramp. Because the forecast is set by enrollment pace, throughput is the lever. If the census does not build, CoachCare does not get paid, and the forecast, Disclosures and workbook behind this page are yours to keep either way.

The ask: a working session with the practice to validate the Medicare panel against your own chart counts, scope the eClinicalWorks interface, and set the go-live for the chronic kidney disease and post-discharge cohort.